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  • 1. Shipping methods and cost
    - We provide worldwide shipping for all our orders. - We offer FREE express international delivery by DHL for the orders valued € 150 and more. Estimated delivery within 5-7 business days. - The express international shipping by DHL for the orders under € 150 costs € 29. - We offer FREE standard international delivery by Spanish Post for orders over € 150. Estimated delivery within 28 business days. - The standard international shipping cost for the orders less than € 150 is € 8. For any shipping upgrades or prefered delivery service please contact us. - All your orders will be shipped from Spain. According to the COVID-19 limitations the delivery time can be extended.
  • 2. Order status
    As soon as your order has been sent out, your order status will be chanched and tracking number provided.
  • 3. Where do you ship to?
    We provide worldwide shipping for all our orders.
  • 4. I received a faulty/incorrect item or anything is missing
    In this case we will resend you the item or a value to choose any other product in our store If you purchased several items in our store and any of them is missing in your order let us know and we will resend it completely for free.
  • 1. How to exchange or return items
    Changes are accepted when the piece is in perfect conditions and there hasn't passed more than 15 buisness days from the date of receipt. In this case payment for delivery is made by the buyer.
  • 2. Refunds
    Once we have received your return, we will issue your refund to you in the form of the original payment within 15 buisness days of receipt of returned merchandise.
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